The Discipline of Building Character (HBR OnPoint Enhanced Edition)

"We have all experienced, at one time or another, situations in which our professional responsibilities unexpectedly come into conflict with our deepest values." The decisions we take in these circumstances form the basis of an individual's character. Badaracco terms them 'defining moments'. He explores the difference between an ethical decision (choosing between two options) and a defining moment (choosing between two or more ideals). He further identifies three kinds of defining moments: One for individuals, one for work groups, and one for executives. "By learning to identify each of these three defining moments, managers will learn to navigate right-versus-right decisions with grace and strength." For each of these kinds of defining moments Badaracco provides several questions that require addressing. He uses a great example for each type of defining moment, whereby he highlights the issues involved in making the right decision. Badaracco reminds us that defining moments are not merely intellectual exercises; they are opportunities for inspired action and personal growth.

Yes, this is a great article on a difficult issue which most of us face several times in our life and not just at work. The questions that Badaracco provides are great tools to prepare us for when those moments arrive - as they will arrive whether you want it or not. It is more an article into self-help, such as Stephen Covey's 'The 7 Habits of Highly Effective People', than on decision-making for businesspeople. The article is written in simple US-English.