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Capresso 10-Cup Coffee/Cappuccino Makers

Brand: Capresso
Category: Kitchen

This item is no longer available

Avg. Customer Rating: 4.0 out of 5 stars

95 reviews

Shipping Weight (lbs): 8
Dimensions (in): 17.9 x 14.3 x 14

ASIN: B00005UQTV

Features:

•	10-cup stainless-steel carafe
•	Includes gold tone filter, separate milk steamer
•	Fully automated with timer
•	Hand wash carafe (not dishwasher safe)
•	Measures 11 by 11 by 14 inches

Customer Reviews: Read 90 more reviews...

5 out of 5 stars

Just what I wanted July 27, 2008
We had been using a mini hand-held frother every morning along with microwaved milk to make our lattes, so this was the perfect machine for us! We watched the CD that came with it and found using it to be very simple. The only thing I have discovered, which might be helpful to others too, is that if I don't rinse out the steam pieces just before using the frother, many times the milk doesn't come through, only steam for some reason. (I do rinse the pieces out after each use and let the steam come through for several seconds as the manual says to do). So I have added this step which is not a big deal and it's great! What I am amazed at is how hot the coffee is--far hotter than our previous thermal coffeemaker was even though we preheated the carafe with hot water each morning. We have used the Capresso daily since the end of June 08 and love it!

5 out of 5 stars

Very impressed July 14, 2008
I found this machine to be very easy to operate and so far has been exceptional

The automatic timing is easy to set and has functioned perfectly for the last eight months. The machine brews a good good cup of coffee in a reasonable time. The carafe keeps the coffee hot for several hours.

This machine is very impressive.

2 out of 5 stars

Broke after 2 months and Customer Service was Horrible June 3, 2008
1 out of 1 found this review helpful

I would rate the actually coffee pot very highly...if only it would work. For 2 months after I got it, it made delicious, very hot coffee, and the thermal carafe was fabulous. I didn't use the frother...just didn't really need it. But after 2 months, I poured the water into the reservoir as usual, and it just wouldn't brew through. In fact, it did nothing. I made sure everything was on, tried unplugging and replugging later, several attempts and days later, still nothing. So I called Capresso's number on the warranty information, and with only a couple of questions asked, was told a relacement would be sent to me within 48 hours. The conversation gave me a sense that this was not the first time they had heard of this. They never even asked for proof of purchase date on it! So a week later, I've still heard nothing and call back. I was told the sent the shipment by Ground, which in my mind is poor customer service right there. If your product breaks after 2 months and you want your name as a company to look good, wouldn't you want the customer to receive the replacement ASAP??? So they're sending it ground and it will arrive in 3 weeks on May 19. Well, on May 23, it is still not here, and upon investigation we find that UPS "Ground" has lost the replacement coffee maker, but they are showing that it did NOT get delivered. O.K., so Customer Service Mistake 2: Capresso informs me they cannot send me another unit until UPS has LOCATED and returned the original unit! Here again would be a perfect opportunity, and most great companies like Apple and Bose would have done just this:apologize profusely for the inconvenience and promise a new one will be sent out next day air. Problem solved---you'll always trust them to shop with again. But not Capresso. I have now been completely without a coffee maker for well over a month because of all this red tape. And if you are a true coffee lover, you can just imagine what that has been like.
Bottom line: coffee maker great IF it works. Capresso Coffee Brand Name the worst at fixing their own problems. I will never never buy Capresso again.

5 out of 5 stars

Great! May 6, 2008
1 out of 1 found this review helpful

Great coffee maker. Froth is a bit of a pain with all the pieces however well worth the effort. The coffee stays hot for 6 hours and tastes great. I will own a capresso forever...

4 out of 5 stars

Great Coffee April 16, 2008
We love this coffee maker, especially the stainless steel carafe, which keeps the coffee very hot but doesn't allow it to overcook or get too strong as a carafe on a heating element would.

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