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Remanufactured Dyson DC14 Full-Kit Upright Bagless Vacuum Cleaner

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Brand: Dyson
Category: Kitchen

List Price: ~~$569.99~~
Buy New: $249.99
You Save: $320.00 (56%)

New (1) Refurbished (2) from $249.99

Avg. Customer Rating: 4.5 out of 5 stars

64 reviews
Sales Rank: 123

Shipping Weight (lbs): 12
Dimensions (in): 13.4 x 14 x 44.9

Model: 09879-02
UPC: 852184000860
EAN: 0852184000860
ASIN: B000B649VO

Shipping: Eligible for Super Saver Shipping
Availability: Usually ships in 24 hours

Features:

•	12 amp upright vacuum cleaner for use on all floor types
•	Root8 Cyclone technology ensures powerful, consistent suction
•	Wand expands to 17 feet; mini turbine head; bare-floor tool; on/off brushbar
•	5/7-gallon bin; HEPA filter; accessory kit included
•	Measures 13-3/8 by 14 by 44-6/7 inches; 90-day warranty

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Customer Reviews: Read 59 more reviews...

3 out of 5 stars

No Attachments Included! October 2, 2008
THIS IS ONE GREAT VACUUM but was I ever shocked to find that no attachments were included! After reading all the reviews and and even one that says that Dyson Customer Service sent the missing attachments very promptly, I wrote an email to Dyson and here is what I received in response!

Thank you for contacting us.

Unfortunately refurbished units do not come with attachments. If you would like to purchase accessories, give us a call at 1-866-MY-DYSON at your earliest convenience and one of our trained experts will be happy to place an order for you. Please have the vacuum's serial number and the date & location of purchase available when you call so that we can expedite your request as quickly as possible.

The Dyson helpline is open Monday through Friday from 7 am to 8 pm, Saturday from 8 am to 6 pm and Sunday from 9 am to 6 pm (CST).

Regards

SO A WORD TO THE WISE, don't expect to get all that is listed:

* 12 amp upright vacuum cleaner for use on all floor types
* Root8 Cyclone technology ensures powerful, consistent suction
* Wand expands to 17 feet; mini turbine head; bare-floor tool; on/off brushbar
* 5/7-gallon bin; HEPA filter; accessory kit included
* Measures 13-3/8 by 14 by 44-6/7 inches; 90-day warranty

There is a six month warranty, however, but no accessory kit, mini turbine head, bare-floor tool, on/off brush bar...

3 out of 5 stars

Seemingly great vaccuum October 2, 2008
Bought via Amazon, received quickly as usual, and have vacuumed my entire house with it. Overall I really love the unit in every respect...

Except...

... the gawd awful noise the beater makes. There's some sort of ratcheting clutch that the brush belt rides on and it simply activates far too often. Out of the box it would make the noise nearly 100% of the time when on carpet. I'm talking ultra thin smooth throw rugs, not deep pile. I called tech support and they had me remove two thing rubber gaskets from the soleplate which helped a ton but hasn't been a total cure. It still makes the noise occasionally when first turning on the brushes until the motor gets up to speed or something. I can't express how loud and horrible the noise is.

Contrasting to my previous Electrolux vacuums which had a toothed belt and a circuit breaker to protect the motor the Dyson smooth belt and ratchet is a poor implementation specifically due to the HORRIBLE noise. My wife was upstairs, in the laundry room, with her iPod in her ears (so she's effectively deaf in that scenario) and immediately ran downstairs to see what the noise was it was so LOUD and GAWD AWFUL. At this point I can deal with the occasional noise when starting the brush but I'd think many users would send it back.

Also, due to the overall design the head can't get under kitchen/bath cabinets and furniture, it's too tall and bulky. But the on-board tools and ease accessing the hose negates that problem. Really, if it wasn't for the ratcheting noise I'd give it a 9/10. But I think Dyson missed the boat on that issue.

4 out of 5 stars

Great Vacuum once you learn how to put it together September 30, 2008
The vacuum works great. Like really great. I sucks up dirt and other things even from the side of the vacuum, which I thought was amazing because I have never seen a vacuum do that before. The only problem is that there is no instruction manual that comes with the vacuum. There's not even a picture. So I had to go online and find a diagram of how the vacuum fits together but that wasn't very helpful either. I finally got it put together right through a lot of trial and error.

2 out of 5 stars

Extremely Dissapointed/No suction September 27, 2008
1 out of 1 found this review helpful

I see the price has gone up! I got a total lemon at 100 dollars less! I returned this vacuum the same day. I own another dyson. A DC14, which I have owned for 3 years and absolutely LOVE. It has been banged into things, sucked up toys and still performs like a new one. I love the dyson brand. This refurbished dc14 was just bad. The only suction it had was a bit from the hose/wand attatchment. When using as an upright, it was pathetic. I kept testing it against my old one, and could not believe how awful it performed. It couldn't even get the dirt out of the hose and into the bin! Dyson's are basically like a puzzle. I have taken my old one apart to clean it and remove lodged objects. This one was not clogged, so it just had to be the motor. So many people are having no problems with theirs that it had to be my unit. Just a lemon I guess. I only buy new from now on. My old one has been well worth the money, so for an extra vacuum ( I hate lugging it up and down the steps) I will fork over the extra cash. Good Luck on Yours!! Amazon seems to be quick on returns, so that's good to know! One more thing. These are white..my yellow one looks like hell now, so I cannot imagine what this thing would have looked like if it had worked and I had kept it for several years.

4 out of 5 stars

Great Buy. Recommended. Not extraordinary September 25, 2008
I am happy with my purchase. Cleans well. Noise level is not too high.
Noticeably cleans better than some of the other brands I have used before. Recommended if the price is less that $300. I seriously doubt it's worth, if you have to pay more than $300.

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