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Dyson DC14 Animal Cyclone Upright Vacuum Cleaner

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Brand: Dyson
Category: Kitchen

List Price: ~~$659.99~~
Buy New: $439.99
You Save: $220.00 (33%)

New (12) Used (1)

Avg. Customer Rating: 4.0 out of 5 stars

279 reviews
Sales Rank: 8516

Color: Steel
Autographed: No
Memorabilia: No
Number Of Items: 1
Batteries Included: No
Shipping Weight (lbs): 24
Dimensions (in): 38 x 15 x 10

MPN: 00053
Model: 08841-01
UPC: 852184000532
EAN: 0852184000532
ASIN: B0002UW0FG

Release Date: October 1, 2004
Availability: Usually ships in 1-2 business days

Customer Reviews:

Showing reviews 6-10 of 279

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Amazed April 27, 2008
1 out of 1 found this review helpful

My husband just surprised me with the Dyson pet vacuum. We've been married for 20 years so this does qualify as a romantic gesture. We have three kids who don't shed but who leave trails of mess where ever they go, two 80 + pound shepherd mixes who shed constantly, and a cat. In addition, we live in a house with 18 year old carpet, and we own two 8 year old brown upholstered couches that the dogs believe are their personal beds despite the fact that I run them off of them every time I see them on them. I refuse to replace the carpet or couches until some of said children move out and said dogs die.

I'm constantly disgusted by the level of dog hair and dirt in my house at any given time. I have cleaning people who thoroughly clean my home every other week and I and my family vacuum, sweep, and swiffer at least 2 or 3 times a week just to keep the disgust level at a minimum. I've owned a myriad of vacuums and tried all of the major brands on the market, but it is still a big hairy mess.

Last night I popped my shiny new Dyson out of the box. I'm one of the most technologically challenged people you will ever meet. I put the whole thing together by myself with minimum reference to the manual, that is filled with lots of user friendly pictures, in well under 15 min. Then I started vacuuming.

We had just vacuumed our family room the night before and both of the big brown couches that are in it. Three pushes with the Dyson and there was a clump of pet hair and dirt the half the size of my fist. I vacuumed the carpet and one of the couches and near filled the canister with crud. It was amazing. We weren't sure if we were just giddy with excitement or delusionally tired, but my husband I both thought the carpet and the couch looked newer.

We left one couch for comparison in the morning light and for after we had a good nights sleep.
This morning both the couch and carpet looks positively newer. I'm thrilled and can't wait to clean the rest of my house. So, far I've used the vacuum as an upright and the handy dandy attachment for cleaning stairs and furniture. It was easy to attach. It doesn't appear that the attachments (there are several) attach to the vacuum itself which means I'll have to store them somewhere and fetch them as needed, but if this baby continues to suck dirt and hair out of my house at it has so far it'll be a small price to pay.

Needless to say, I'm thrilled and impressed and hopeful that I've actually finally found a tool worth the price tag.

1 out of 5 stars

HATE DYSON! DON'T BUY THIS MACHINE!! March 31, 2008
2 out of 3 found this review helpful

I am going to make a long story short. I have called Dyson service 7
times and followed their instructions to the letter. I told them that
I felt like all I ever do is take apart my Dyson and look for problems
which cause the machine to lose suction. The machine never works
properly for more than a couple of days at a time. I asked to have it
serviced and then was told that the closest repair places were more
than 30 minutes away (I did the math - two round trips is 2 more hours
of my time for a machine that doesn't work).

I eventually got the rather surly (Charles I) service person who has a
penchant for talking over me and immediately accusing me of
mishandling my Dyson to agree to let me ship it back. I just got off
the phone with him (after yet another permanent holding pattern
waiting for his supervisor Tabitha) and was told that it would cost me
money to have the machine return, for the parts and that nothing was
covered under warranty. Charles suggested that I had never washed my
filter, which I did according to the information I was given by yet
another service person. He was rude, surly and was completely
unhelpful.

So, as a member of the press and as a "mere" customer of Dyson, I am
not at all pleased with the way I have been treated. I feel like the
decision was made arbitrarily that my warranty is void. I have really
reached my limit with the rude customer service people (it didn't
start this way - I loved the first few service people I spoke with).
Charles I has laughed at me, talked over me, refused to transfer me to
a supervisor (I was actually being transferred by someone and she hung
up on me - when I called back and told Charles that I had been hung up
on, he made me go through the whole ordeal again with him and then I
was put on his 'punishment hold' for at least 10 minutes to talk to
Tabitha who was the least helpful of all.

So, now my dysfunctional Dyson and all of its broken promises for no
lost suction sit in the service center, the warranty voided because
of some belief that I vacuum my bath tub or swimming pool. I bought
this machine because it was called the animal and I have two animals -
mistakenly believing that it was meant to pick up dog hair. But I now
see how it works. The service is helpful until the customer suggests
that the machine isn't living up to its claims. Somehow my 'lifetime'
filter has died.

4 out of 5 stars

Sold on Dyson March 31, 2008
Well, I am generally not the type of person that spends $500 for a vacuum cleaner, but, after hearing my friends just rave about this product I had to check it out. I read the reviews and with a new lab puppy and new carpet in my house, I took the plunge. And just like everyone else, I was truely amazed by the amount of dirt that this vacuum pulled out of my carpet. I AM A BELIEVER!

I've had the Dyson DC14 animal for about a year and a half and I can't imagine ever buying another vacuum. It is very easy to empty the containment unit. You also need to clean the filter every 6 months or so; I have cleaned mine once. I generally do not use this vacuum in areas that are not carpeted. The first time I had my carpet cleaned, the cleaner commented that I must have a great vacuum because my carpets did not have alot of dirt in them. With a dog tracking in dirt every day, I thought this was quite a complement to the Dyson.

The biggest negative with the unit is the wand and attachments. They are generally unusable. The wand is so long; it is very cumbersome. When I am vacuuming my car, I use a hose from another vacuum on the end of the Dyson to allow me to maneuver. I have a small car (Mini) so, not a great deal of room to get the big wand in all the areas of the car. The wand is really a pain. I noticed this flaw in some of the reviews when I was researching the vacuum and I thought, how awful can this be? Pretty awful.

Overall, highly recommended..

5 out of 5 stars

A+ cleaning capabilities March 22, 2008
We've had the DC-14 Animal for about 2 years. I've waited to write this review to see if it would continue to clean our carpets as well as it did from the first day we used it. It has. This is by far the best vacuum we've ever owned. From day one, it has picked up more stuff from our carpet and floors than we've ever experienced with other technology machines. Remarkable. It continues to peform this well after 2 years of regular use. Just today, I vacuumed the house about a week after my wife did and managed to fill the canister with "junk". My wife was amazed when I told her. It's just her and me and three cats (maybe its the cats :-)). Only you can deternmine if the price is worth it to you - it has been to us.

5 out of 5 stars

This product is Awesome! March 18, 2008
After doing research and reading other reviews I decided to buy it. I couldn't believe it, this thing is awesome. The best vacuum I have ever had, it really does make a difference, it looks like I have the carpet cleaned after each time I vacuum. I would have to say it is well worth the money and I am very happy with my purchase. It makes me want to vacuum everyday, and if you have animals this is perfect! I couldn't believe how much dog hair and dirt the vacuum picked up in just one room. I Love it!

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