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Dyson DC14 Animal Cyclone Upright Vacuum Cleaner

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Brand: Dyson
Category: Kitchen

List Price: ~~$659.99~~
Buy New: $439.99
You Save: $220.00 (33%)

New (12) Used (1)

Avg. Customer Rating: 4.0 out of 5 stars

278 reviews
Sales Rank: 29617

Color: Steel
Autographed: No
Memorabilia: No
Number Of Items: 1
Batteries Included: No
Shipping Weight (lbs): 24
Dimensions (in): 38 x 15 x 10

MPN: 00053
Model: 08841-01
UPC: 852184000532
EAN: 0852184000532
ASIN: B0002UW0FG

Release Date: October 1, 2004
Availability: Usually ships in 1-2 business days

Customer Reviews:

Showing reviews 6-10 of 278

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HATE DYSON! DON'T BUY THIS MACHINE!! March 31, 2008
2 out of 3 found this review helpful

I am going to make a long story short. I have called Dyson service 7
times and followed their instructions to the letter. I told them that
I felt like all I ever do is take apart my Dyson and look for problems
which cause the machine to lose suction. The machine never works
properly for more than a couple of days at a time. I asked to have it
serviced and then was told that the closest repair places were more
than 30 minutes away (I did the math - two round trips is 2 more hours
of my time for a machine that doesn't work).

I eventually got the rather surly (Charles I) service person who has a
penchant for talking over me and immediately accusing me of
mishandling my Dyson to agree to let me ship it back. I just got off
the phone with him (after yet another permanent holding pattern
waiting for his supervisor Tabitha) and was told that it would cost me
money to have the machine return, for the parts and that nothing was
covered under warranty. Charles suggested that I had never washed my
filter, which I did according to the information I was given by yet
another service person. He was rude, surly and was completely
unhelpful.

So, as a member of the press and as a "mere" customer of Dyson, I am
not at all pleased with the way I have been treated. I feel like the
decision was made arbitrarily that my warranty is void. I have really
reached my limit with the rude customer service people (it didn't
start this way - I loved the first few service people I spoke with).
Charles I has laughed at me, talked over me, refused to transfer me to
a supervisor (I was actually being transferred by someone and she hung
up on me - when I called back and told Charles that I had been hung up
on, he made me go through the whole ordeal again with him and then I
was put on his 'punishment hold' for at least 10 minutes to talk to
Tabitha who was the least helpful of all.

So, now my dysfunctional Dyson and all of its broken promises for no
lost suction sit in the service center, the warranty voided because
of some belief that I vacuum my bath tub or swimming pool. I bought
this machine because it was called the animal and I have two animals -
mistakenly believing that it was meant to pick up dog hair. But I now
see how it works. The service is helpful until the customer suggests
that the machine isn't living up to its claims. Somehow my 'lifetime'
filter has died.

4 out of 5 stars

Sold on Dyson March 31, 2008
Well, I am generally not the type of person that spends $500 for a vacuum cleaner, but, after hearing my friends just rave about this product I had to check it out. I read the reviews and with a new lab puppy and new carpet in my house, I took the plunge. And just like everyone else, I was truely amazed by the amount of dirt that this vacuum pulled out of my carpet. I AM A BELIEVER!

I've had the Dyson DC14 animal for about a year and a half and I can't imagine ever buying another vacuum. It is very easy to empty the containment unit. You also need to clean the filter every 6 months or so; I have cleaned mine once. I generally do not use this vacuum in areas that are not carpeted. The first time I had my carpet cleaned, the cleaner commented that I must have a great vacuum because my carpets did not have alot of dirt in them. With a dog tracking in dirt every day, I thought this was quite a complement to the Dyson.

The biggest negative with the unit is the wand and attachments. They are generally unusable. The wand is so long; it is very cumbersome. When I am vacuuming my car, I use a hose from another vacuum on the end of the Dyson to allow me to maneuver. I have a small car (Mini) so, not a great deal of room to get the big wand in all the areas of the car. The wand is really a pain. I noticed this flaw in some of the reviews when I was researching the vacuum and I thought, how awful can this be? Pretty awful.

Overall, highly recommended..

5 out of 5 stars

A+ cleaning capabilities March 22, 2008
We've had the DC-14 Animal for about 2 years. I've waited to write this review to see if it would continue to clean our carpets as well as it did from the first day we used it. It has. This is by far the best vacuum we've ever owned. From day one, it has picked up more stuff from our carpet and floors than we've ever experienced with other technology machines. Remarkable. It continues to peform this well after 2 years of regular use. Just today, I vacuumed the house about a week after my wife did and managed to fill the canister with "junk". My wife was amazed when I told her. It's just her and me and three cats (maybe its the cats :-)). Only you can deternmine if the price is worth it to you - it has been to us.

5 out of 5 stars

This product is Awesome! March 18, 2008
After doing research and reading other reviews I decided to buy it. I couldn't believe it, this thing is awesome. The best vacuum I have ever had, it really does make a difference, it looks like I have the carpet cleaned after each time I vacuum. I would have to say it is well worth the money and I am very happy with my purchase. It makes me want to vacuum everyday, and if you have animals this is perfect! I couldn't believe how much dog hair and dirt the vacuum picked up in just one room. I Love it!

5 out of 5 stars

DYSON - AMAZING March 4, 2008
This thing is out of this world!!! I love it. I have 2 dogs who shed ALOT all year round. I couldn't believe after using it how much my other vacuum was leaving behind. All the attachments are great too. There is a small one that I do the stairs with...so much easier than lugging my old one from step tp step. If you want to get your moneys worth BUY A DYSON! You won't regret it!!!!

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