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Jura-Capresso 13187 Impressa E8 Super-Automatic Espresso Machine, Black

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Brand: Capresso
Category: Kitchen

Buy Refurbished: $499.00 (On sale from $1,350.00)
You Save: $851.00 (63%)

Refurbished (5) from $499.00

Avg. Customer Rating: 4.0 out of 5 stars

42 reviews
Sales Rank: 33792

Color: Black/Silver
Shipping Weight (lbs): 35
Dimensions (in): 16 x 11 x 13.5

MPN: 13187
Model: 13187
UPC: 794151410091
EAN: 0794151410091
ASIN: B00066814A

Promotion: Get free shipping on this item when you spend $99.00 or more on Qualifying Items offered by Kitchen Kapers. Terms and Conditions
Availability: Usually ships in 1-2 business days

Customer Reviews:

Showing reviews 6-10 of 42

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coffee convenience December 29, 2007
7 out of 7 found this review helpful

I bought this machine about two years ago. At the time I thought it was pricey, but decided that in the long run, it would pay off. It has.

PROS:
CONVENIENCE. There is nothing like coming down in the morning, pressing a button, and having a good coffee, which is freshly ground for you while you wait. The separate boilers allows you to immediately switch from foaming milk to producing espresso.
EASE. My partner and parents (who wouldn't touch my Gaggia classic because it was too complicated) all use this machine without hesitation.
DURABILITY. After two years, our well-used machine (2-3000 cups) has not needed a repair.
VERSATILITY. The coffee bypass is extremely convenient, given that my partner and I frequently prefer different roasts - it is very simple for one of us to grind our own and use the bypass to produce our preferred cup.
ECONOMY. The initial price tag for this machine is high. But when you compare it with the cost of buying 1-2 cappuccinos per day from your local barista...you can quickly see that the machine pays for itself.

CONS:
COFFEE QUALITY: Very very good, but I suspect that the pressures are just not quite high enough to make the coffee of nirvana. Still very good.
FOAM QUALITY: We've never been able to produce the perfect foam from this machine, but again the quality is high enough, and the convenience makes it worth it.
REGULAR MAINTENANCE: The machine does require regular (about every 5 wks) cleaning and descaling, using tablets purchased from the manufacturer. It's a slight inconvenience, but the procedures are easy to follow and take about an hour each.

*****
UPDATE THREE YEARS AFTER PURCHASE: After three years of use, our Jura has started giving us an "Error 8" message and its first major repair, which is to replace a large chunk of the brew group. The repair guy claims that this is a common error for this machine, and is expected to cost us ~$150. We also estimate that we pay about $100/year for cleaning tablets. I still really love this coffee machine (we use is several times every day) but thought that these additional maintenance costs would be useful to see in a review.

5 out of 5 stars

Jura Capresso - no ka oi!! December 22, 2007
2 out of 2 found this review helpful

No Ka Oi means the "best" in Hawaiian. We have had our Jura Capresso E8 for over a year. We have had problems with it but customer service at Capresso has been the very best. We had to return it recently because the darn thing kept telling us to clean the machine when it had recently been cleaned and we got tired of seeing the message.

While it was at repair I had to use my traditional Moka pot to make espresso. It took ten minutes from start to finish!! grind the beans, tamp the beans, add the water, put on the side of the electric burner, watch and listen. Boy did we miss our machine!! I emailed Capresso Repair while the machine was there and asked if they could make the espresso stronger like my Moka pot when it came back. Yup. They did so.

I don't know what the real differences are between this bottom of the line Capresso and the $4000 ones that I see at William Sonoma, but they look very similar -- same size water tank, same size coffee dispenser, etc. If there is less plastic I don't care. This one sure keeps me far away from Starbucks. I can't even stand their espresso anymore!!

Aloha,
Ellie

1 out of 5 stars

You can make bad coffee for much less money November 21, 2007
2 out of 8 found this review helpful

All the reviews at WholeLatteLove were glowing except for one which said that this unit produces weak coffee. My experience with the machine confirmed this opinion. A fully-automatic machine gives you very little control over how the coffee is made inside the machine so you're stuck with what it produces. If you like a darker, more flavorful roast, this machine demands that you set the coarsest grind which reduces the flavor and intensity of the brew. Which is what you choose a dark roast for in the first place.

The machine WAS impressively convenient; a triumph of technology on the countertop. For a mediocre result.

5 out of 5 stars

Skeptical at first... November 8, 2007
7 out of 7 found this review helpful

I read the other reviews before I bought this, especially the lower ratings which seemed to say the same things about it. The bulk of them talk about the poor customer service stemming from the problem of the machine only puting out a few drops of liquid then asking you to open the tap. As I am in Iraq, bought it online, and had it shipped here, I was a bit skeptical about buying it. This is a purchase I don't regret at all. After about a month and a half of 6-10 double shots per day I started to experience the problem so many others had. The difference was that when I called customer service, though I was placed on hold for a few minutes, I never had to push buttons while I waited, and when the lady answered my call, she was very courteous and helpful.

Though it does seem a little outlandish to spend so much money on a "coffee maker," this is one of the least expensive super-automatic units on the market. Besides, think about how much work goes into making an espresso with this. You put beans in the hopper, fill the water tank, and push a button. You can push the button several times before having to do all that "hard" work again, or emptying the grounds.

It's easy to use and tells you when it nees to be filled, cleaned, and emptied. This machine is smarter than many people I know. It has brought many tolerable days to an ordinarily gloomy existence.

4 out of 5 stars

Capresso stands behind their products October 27, 2007
2 out of 2 found this review helpful

We learned about the Jura-Capresso E8 from Capresso after our previous Capresso C1000 gave up the ghost after about five years of great service. We've liked the E8 even more. In this day and age of not great customer service, Capresso shines as a rare exception. Each and every time I've needed any assistance, they've been willing and very able to help. It goes without saying that this is an expensive way to make a cup of coffee, but if you're trudging down to Starbucks twice a day for a latte you might find it's not so expensive after all. One caveat - this machine is not geared to the "guest" user, so don't toss your Mr. Coffee or, more likely for those reading E8 reviews, your Melior.

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