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Cuisinart SM-70 7-Quart Stand Mixers

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Brand: Cuisinart
Category: Kitchen

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Customer Reviews:

Showing reviews 6-10 of 15

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A huge disappointment March 10, 2008
18 out of 20 found this review helpful

I have had the 7 quart Cuisinart stand mixer for about five months now and initially had high hopes for it based on the marketing claims. However, the mixer has turned out to be a huge disappointment and a costly purchasing mistake. My main reasons for choosing to purchase this mixer were the 16 cup flour rating and the claims about the motor power. Both of these claims by the manufacturer are complete nonsense. For making doughs, the 7 quart Cuisinart mixer has a maximum capability of about 10 cups of flour, period. There are three reasons for this.

1) With any more than 10 cups of flour the dough quickly climbs up the hook and into the rotating planetary parts of the mixer. It makes a terrible mess and prevents the dough from being kneaded properly without repeatedly stopping the mixer and working the mess back down into the bowl. This happens every time no matter what I try and despite the presence of the guard on the dough hook and paddle.

2) The mixer base is too narrow and the mixer is not heavy enough to counter the mass of larger batches of dough. The mixer shakes and rocks violently and walks its way across the counter.

3) Most importantly, the motor overheats after about 3 to 4 minutes of kneading larger batches of dough and the mixer shuts off. That happens consistently even with the repeated stops necessary to get the dough back down in the bowl as described in #1 above. If the motor did not have the thermal protection shut-off, then I would have killed this mixer with my first use of it out of the box. The "powerful 1000 watt motor" is simply not up to the tasks that the manufacturer claims. I'm now sure that the reason the thermal shut-off is there in the first place is because their prototypes repeatedly went up in smoke when actually put to work.

To be fair, this mixer does have a few nice features for someone who would want to use it for light duties. The tall, narrow bowl means that small volumes still mix up nicely. Also, the head latching in the up position and the motor automatically slowly stepping up its speed when turned on are very practical features. Other than that, there is not much nice that I can say about the product. There are three accessory ports on the mixer, each geared to work at different speeds. But, I have not had much experience with the accessories. When I bought the mixer it came with a coupon for a free blender attachment. I sent that in and more than four months passed before the blender attachment arrived. Also, while it is nice that the splash guard is one piece and lifts away from the bowl with the mixer head the opening is so small and at such an angle that it is pretty much impossible to add in ingredients with the guard in place and the mixer running.

For someone who only wants to make two loaves of bread at a time or only has very light tasks to perform, then this mixer might be okay. It will mix up batters and small amounts of cookie dough just fine. However, I have found it to be completely useless for my heavier needs (that are well within what the manufacturer claims the mixer is supposed to handle). I have gone back to kneading bread dough by hand because that is far less trouble and effort than trying to deal with the Cuisinart mixer. The mixer is simply incapable of making four loaves worth of dough, and Cuisinart must have been aware of that fact before they made their false marketing claims about the mixer's power and capacity. I think that they were simply capitalizing on the fact that people were disillusioned with the pathetic performance of all other consumer-grade stand mixers that were already on the market. The only option for me and others who actually want to get some work done with a stand mixer seems to be opting for a larger and much more expensive truly commercial grade product (forget about the "commercial" claims of Kitchen Aid, Viking, Cuisinart, and all the others). I wish that I had put the $400+ that I wasted on this Cuisinart towards something that is actually suitable to its intended purpose. As it is, I got ripped off with this product.

5 out of 5 stars

Beats the KitchenAid Professional 600 February 27, 2008
6 out of 6 found this review helpful

I have owned and loved and hated several KitchenAid mixers over the years. My most recent was the KitchenAid Professional 600 - the one I hate. It has some fantastic features, and one very bad one: the plastic gear housing. It allowed all the gears to fall out of place and strip. Not so this Cuisinart! My recipe for a crusty, country loaf of bread (the KitchenAid Professional 600 killer) was processed by the Cuisinart with flying colors! I have also had a chance to use the optional meat grinder attachment for this mixer and it is a winner. The extra tall mixing bowl, fantastic integrated splash guard, timer, and tilt-back head make this mixer a pleasure to use and a benchmark for KitchenAid to address!

5 out of 5 stars

What would I do without this February 24, 2008
3 out of 3 found this review helpful

My 30 year old Kenwood Major gave up the fight over Christmas. Five days after I placed my order I received the w0dnerful Cusinart Mixer. The improvements over the Kenwood are many. The accessory outlets are much easier to get to. The shape of the dough hook is better. As a used to be professional chef I think this appliance will fill the need for all

1 out of 5 stars

cuisinart sm70 mixer December 14, 2007
21 out of 27 found this review helpful

Cuisinart SM-70 7-Quart 12-Speed Stand Mixer, White
I am a retired chef(owned Aldo&Gianni restaurant in Montvale N.J.
Ido a lot of baking,make fresh pasta and use the mixer daily.Very disappointed with this product.While preparing dough for a Christmas cake the motor overheated and could smell the burning odor of the motor.I will never buy another Cuisinart Mixer.I should have bought aKitchen Aid like I did before.Also the cover is all plastic and when it runs sounds like a bucket of bolts. John Terrile

5 out of 5 stars

So far it works great December 10, 2007
35 out of 36 found this review helpful

I researched the Kitchenaid, Viking and several other brands of mixers. There were a lot of good and bad reviews of Kitchenaid, but what I was able to discover was that Kitchenaid used to be owned by Hobart Corp. At that time they were excellent mixers, but then they were purchased by Whirlpool. The mixers now have plastic gears. Although the higher-end models have metal gears (Pro series), they are still in a plastic housing. This decline in quality disturbs me. It is likely that most home cooks do not use it for heavy-duty usage, but those cooks who do have apparently found the products from Kitchenaid do not last (see negative reviews -- especially from the engineer who took several of them apart). The Viking seemed better made but was quite expensive. I settled on the Cuisinart after learning that its gears and gear housing are metal. Hopefully it will last a long time. I noticed that the Kitchanaid had only a one year warranty, but the Cuisinart has a FIVE year motor warranty, and a three year product warranty overall. It seemed a safer bet, so I got the Cuisinart. It performs very well. The timer is built right into the side of the mixer and is very handy. The mixer leaves very little batter unmixed even if you don't bother to scrape the bowl yourself. The range of speeds is very large -- from extremely slow (1) to incredibly fast (12). It is pretty quiet in its operation. I will have to continue using it to see how long it lasts, but so far it does a great job.

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