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Electric Santos

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Brand: Bodum
Category: Kitchen

This item is no longer available

Avg. Customer Rating: 3.5 out of 5 stars

215 reviews

Batteries Included: No
Shipping Weight (lbs): 3.4
Dimensions (in): 15.7 x 15.7 x 7.5

ASIN: B00026IE0K

Customer Reviews:

Showing reviews 6-10 of 215

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Excellent coffeemaker - but doesn't last too long January 16, 2007
3 out of 4 found this review helpful

This is my third one of these coffee makers in about 3 years. Reliability is definitely questionable - either the computer quits, or the heating element in the pot breaks. And if you accidentally set the timer while leftover cold coffee is still in the pot, you can wake up to a big mess of spilled coffee all over the place.
So why did I buy another one? Because I love the flavor that this pot brews up. The vacuum-sealed way of brewing coffee cannot be beat. The mess and the breakage are worth it to me. I even bought this one before I needed to, to have it on hand. And sure enough the old pot gave up the ghost just this morning.

4 out of 5 stars

Fun to use January 3, 2007
2 out of 3 found this review helpful

This machine makes a great cup of coffee, but it is difficult to clean.Recently, I broke the plastic lid off the coffee serving urn. I was informed that the part is out of stock and that I will be informed when it is available. One would expect better back up for such an expensive product.

2 out of 5 stars

Good coffee. Not worth the aggravation! December 15, 2006
8 out of 9 found this review helpful

A friend of ours bought this for us. He owns several coffee shops and we were excited to have great coffee at home. Out of the box, I needed to tinker with it for a while and had to refer to online chat rooms to figure out how to get it to work correctly. The problem was that the coffee didn't stay perculating long enough in the top and then it shot down into the carafe. I called Bodum of North America and their customer service person was a surley $$***!!!!!!*****. They offered no help at all and had no idea what I was talking about which unless they totally disregard internet reviews was a lie. Several people wrote, in online articles, to cut down the tube that goes in to the carafe by small dimension. I didn't do that but I learned that if you don't push the top down all the way it will work okay.
After I got it working okay, it did make really good, and hot coffee. Then the poorly designed flip top broke and Bodum has never had it back in stock (I wonder why!), then we got really sick of trying (in vane) to clean the inside of the carafe. Finally the annoyance of the thing as a whole overrode the quality of the coffee.
My advice is if you want really great coffee go to your local cafe. For day to day coffee at home don't buy this.
It looks cool and does make good coffee but at a big price.

2 out of 5 stars

Great Coffee, Very Bad Reliability December 12, 2006
3 out of 4 found this review helpful

I initially bought this coffeemaker because I remembered my Dad's Sunbeam Silex type coffeemaker. It made great coffee and so does the Bodum. Problem with the Bodum is that I had to send the unit back three times because of leakage in the lower unit between the heating element and the carafe which uses a polycarbonate material. The folks at Bodum have been very responsive and accommodating but admit that they have not solved this problem. I am anticipating buying the stove top glass contruction version if I continue to have a problem.

3 out of 5 stars

Great maker but no cleaner available November 30, 2006
0 out of 1 found this review helpful

I've had this unit for just over a year. Went through the packs of cleaner that came with it only to find that you can get any cleaner for this anywhere. The two online stores are out of stock and Bodum has been out of stock for over six months. I contacted them and they said they didn't know when they would have any cleaner. You have to use their cleaner--I've tried dozens others with no luck. You just can't get the carafe clean and the coffee really starts to taste bad if you don't clean it at least once a month.

Also, the carafe has started leaking out the bottom after a year. The seal has started to fail and coffee drips out all around the bottom. I initially liked this unit but I'm going back to pressed coffee. Bodum makes a thermal press unit that holds 12 cups that is great--easy to clean and keeps coffee hot for a couple of hours.

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