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Dyson DC14 Animal Cyclone Upright Vacuum Cleaner

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Brand: Dyson
Category: Kitchen

List Price: ~~$659.99~~
Buy New: $449.95
You Save: $210.04 (32%)

New (14) Used (1)

Avg. Customer Rating: 4.0 out of 5 stars

282 reviews
Sales Rank: 12920

Color: Steel
Autographed: No
Memorabilia: No
Number Of Items: 1
Batteries Included: No
Shipping Weight (lbs): 24
Dimensions (in): 38 x 15 x 10

MPN: 00053
Model: DC14
UPC: 852184000532
EAN: 0852184000532
ASIN: B0002UW0FG

Release Date: October 1, 2004
Availability: Usually ships in 1-2 business days
Shipping: Expedited shipping available
Condition: Got this as a gift. It is brand new. The box got ruined while in storage so it is not in original box. All parts and manual here. I took $50 off because there is no box. BRAND NEW.

Customer Reviews:

Showing reviews 6-10 of 282

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buyer beware May 16, 2008
2 out of 2 found this review helpful

I was delighted to read rave reviews and spent the $500 to get the best dog hair removal sweeper, and the fact that I could reach the top of my stairs without carrying the sweeper with me as I vacuumed... The attachments did not work as well as I expected they were clumsy even to stay on while I was using it!! so I was content to just use the upright . Now 3 years later the 2 year warranty ran out and a loud noise is sounding on my dyson.. I checked for blockage... none...could it be a belt. yes they have belts but how do you remove it without breaking the plastic?? I empty the dirt..start it up again.. runs for about 3 minutes and loud noise is back!! I look and the dirt is not swirling.Call dyson and told warranty is gone take to repair center it needs a clutch?? which last about 3 years so now I know every 3 years I will have repairs on my $500 sweeper! I do not know yet how much that will cost me. I do not use my sweeper hard,2 adults, 1 short hair dog.. I still have my electrolux 25 years now that never needed any repairs, but at the time I wanted the dyson for the 17 foot hose(for steps) and the animal hair removal .. So the $64 thousand question??
IS DYSON WORTH IT????? I say NO !!! It will need repairs sooner than you think!!!!

4 out of 5 stars

GREAT! May 13, 2008
3 out of 3 found this review helpful

I have no idea how anyone can say this thing has no suction!?! I have reasonably new carpet (4 yr old house), don't wear shoes in the house, no kids, no pets, so that's admittedly not a tough cleaning job. After my year old Eureka Boss self destructed I Purchased a new Hoover (Fred Meyer) and vacuumed the carpet twice slowly and carefully. The first pass resulted in a fair amount of dirt (mostly dust, hair and fibers). The second pass resulted in quite a bit less and so I should have a clean carpet right? Next I vacuumed with a new Dyson 14 I purchased (Costco). The Dyson pulled a remarkable amount of the same dust, hair and fiber from my twice cleaned carpet. Still skeptical I vacuumed again with the Hoover. Nothing! Look to other reviews for durability, mine is new, but boy does it clean! The Hoover went back to Fred's.

2 out of 5 stars

Buy something else May 5, 2008
3 out of 4 found this review helpful

The "Animal" cyclone was a good idea, and one that my wife and I found appealing. We own a Bernese Mountain Dog, and they don't shed; they "molt." We need something to scoop that fluff up come spring like you can't imagine unless you own a similar dog. Our experience thus far has been disappointing to be honest.

First I will begin with the positives.
1) The bucket is easy to empty, and certainly fills up with dust. You can see into it as well, which is handy for knowing when to empty. If you have a lot of dust, this thing is great. Anything heavier may leave you wanting however.
2) On carpet, if you go slowly, the sweeper does a good job of scooping up the fur.

Now the negatives are long and often covered by other reviewers, but I will state my two biggest disappointments as briefly as possible.
1) A vacuum cleaner should provide some level of suction. This one falls woefully short of that requirement. I have passed over flaked paint chips on a tile floor without picking them up. It would be funny if it hadn't cost us so much to buy this thing.
2) The exhaust actually pushes hair out of the way and around the room as you are trying to vacuum it up. Frustrating. The dust bunnies are laughing at me as I try to corral them. This thing is blowing a lot of air, but I honestly don't know where it is getting it from because its not from hose or sweeper.

This things bark is far worse than its bite. If you live in a carpeted wonderland, with nothing at all ever on the ground besides pet hair, and no corners or walls to vacuum against, this may be the vacuum for you. I however, recommend a vacuum with suction capable of actually helping you clean up.

5 out of 5 stars

Amazed April 27, 2008
4 out of 4 found this review helpful

My husband just surprised me with the Dyson pet vacuum. We've been married for 20 years so this does qualify as a romantic gesture. We have three kids who don't shed but who leave trails of mess where ever they go, two 80 + pound shepherd mixes who shed constantly, and a cat. In addition, we live in a house with 18 year old carpet, and we own two 8 year old brown upholstered couches that the dogs believe are their personal beds despite the fact that I run them off of them every time I see them on them. I refuse to replace the carpet or couches until some of said children move out and said dogs die.

I'm constantly disgusted by the level of dog hair and dirt in my house at any given time. I have cleaning people who thoroughly clean my home every other week and I and my family vacuum, sweep, and swiffer at least 2 or 3 times a week just to keep the disgust level at a minimum. I've owned a myriad of vacuums and tried all of the major brands on the market, but it is still a big hairy mess.

Last night I popped my shiny new Dyson out of the box. I'm one of the most technologically challenged people you will ever meet. I put the whole thing together by myself with minimum reference to the manual, that is filled with lots of user friendly pictures, in well under 15 min. Then I started vacuuming.

We had just vacuumed our family room the night before and both of the big brown couches that are in it. Three pushes with the Dyson and there was a clump of pet hair and dirt the half the size of my fist. I vacuumed the carpet and one of the couches and near filled the canister with crud. It was amazing. We weren't sure if we were just giddy with excitement or delusionally tired, but my husband I both thought the carpet and the couch looked newer.

We left one couch for comparison in the morning light and for after we had a good nights sleep.
This morning both the couch and carpet looks positively newer. I'm thrilled and can't wait to clean the rest of my house. So, far I've used the vacuum as an upright and the handy dandy attachment for cleaning stairs and furniture. It was easy to attach. It doesn't appear that the attachments (there are several) attach to the vacuum itself which means I'll have to store them somewhere and fetch them as needed, but if this baby continues to suck dirt and hair out of my house at it has so far it'll be a small price to pay.

Needless to say, I'm thrilled and impressed and hopeful that I've actually finally found a tool worth the price tag.

1 out of 5 stars

HATE DYSON! DON'T BUY THIS MACHINE!! March 31, 2008
3 out of 5 found this review helpful

I am going to make a long story short. I have called Dyson service 7
times and followed their instructions to the letter. I told them that
I felt like all I ever do is take apart my Dyson and look for problems
which cause the machine to lose suction. The machine never works
properly for more than a couple of days at a time. I asked to have it
serviced and then was told that the closest repair places were more
than 30 minutes away (I did the math - two round trips is 2 more hours
of my time for a machine that doesn't work).

I eventually got the rather surly (Charles I) service person who has a
penchant for talking over me and immediately accusing me of
mishandling my Dyson to agree to let me ship it back. I just got off
the phone with him (after yet another permanent holding pattern
waiting for his supervisor Tabitha) and was told that it would cost me
money to have the machine return, for the parts and that nothing was
covered under warranty. Charles suggested that I had never washed my
filter, which I did according to the information I was given by yet
another service person. He was rude, surly and was completely
unhelpful.

So, as a member of the press and as a "mere" customer of Dyson, I am
not at all pleased with the way I have been treated. I feel like the
decision was made arbitrarily that my warranty is void. I have really
reached my limit with the rude customer service people (it didn't
start this way - I loved the first few service people I spoke with).
Charles I has laughed at me, talked over me, refused to transfer me to
a supervisor (I was actually being transferred by someone and she hung
up on me - when I called back and told Charles that I had been hung up
on, he made me go through the whole ordeal again with him and then I
was put on his 'punishment hold' for at least 10 minutes to talk to
Tabitha who was the least helpful of all.

So, now my dysfunctional Dyson and all of its broken promises for no
lost suction sit in the service center, the warranty voided because
of some belief that I vacuum my bath tub or swimming pool. I bought
this machine because it was called the animal and I have two animals -
mistakenly believing that it was meant to pick up dog hair. But I now
see how it works. The service is helpful until the customer suggests
that the machine isn't living up to its claims. Somehow my 'lifetime'
filter has died.

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